Tips on what to consider before relocating your business to a new facility

  • Assigned a primary contact who will be the overall project leader for the transition.
  • Before signing the lease, find out if the new location has Fiber, FiOS, Cable or T1 service.
  • Blueprints are helpful for reviewing the cable infrastructure requirements.Even if they are hand-drawn.
  • Review your contract with your existing phone and Internet provider. This could be the perfect opportunity to negotiate a better deal or get bids from other carriers.TELX can review your current contract at no cost and often can get you a better rate because we deal with multiple carriers.
  • Give yourself a minimum of six to eight weeks when ordering new service, or relocating your present service. Make sure you have an email paper trail with a sign commitment that your service will be installed on the date that you requested.
  • The most common business interruption that occurs these days is loss of Internet service. Dual Redundancy is affordable and a good investment in keeping your business functional. Most carriers offer dual redundancy service. The carrier will install a piece of electronics that allows one input for T1 service in the other input is for the cable company’s service. The T1 service is primarily used for your voice and the cable service is primarily used for your Internet service. If the T1 fails the cable service will support your voice as well as your Internet. If the cable fails the T1 will still carry your voice and also connected to the Internet. Each scenario has its trade-offs. Your call quality will not be as good with the cable, but it’s better than no voice service. Your Internet speed may be slower with the T1, but again, it’s .better than having no Internet all. You may also want to consider disaster recovery when both circuits fail. Click here to learn more.
  • Design the Communications Room, Even if you Don’t Think You Need One
  • Most businesses have quite a bit of IT equipment that needs to be protected. HVAC and electrical needs must be considered for this equipment at the design stage. Do not assume existing building HVAC and electrical will be sufficient to support your equipment. Remember to include Rack(s), Servers, Routers, Switches, UPS Units, and the Phone System.
  • Will Your Phone System Support Your Ongoing Needs? Review your upcoming telephone system needs. If your system will not meet these needs or is over 7 years old, the smart move may be to implement a solution for the new location. Moving a phone system can be complicated and expensive. If you can leave the old one in place and transition to the new one you avoid these costs and risk. In addition you will want to map out the type of voice lines and or bandwidth connectivity necessary or consult with us FREE prior to the transition.
  • You probably want to keep your existing published phone numbers. Call us if your provider says they can't. We offer plenty of Carriers that provide a solution to keep your existing phone numbers. No matter where you go to. Do not print your business cards or any marketing material until your hundred percent sure you're guaranteed to keep your phone numbers.
  • Consider keeping downtime to a minimum. Typically we relocate customer's phone systems in the morning, two hours prior to start of business. Also, consider a minimum of an hour of staff training if you're putting in new phone system.
  • Cable, cable and more cable! It's important to cable your new facility to accommodate today's and future technologies.You can never go wrong installing a separate cable for your phone and a separate cable for your computer. We don't recommend a single cable solution that shares one cable for both your phone and computer. Technically, it will work, but you will never be hundred percent guaranteed the ultimate in call quality on your phone and bandwidth for your computer. We suggest contacting us free of charge, so together we can review your requirements.
  • Cabling must be completed before the furniture is installed; especially modular furniture as it will cover the walls where the outlets are and drop cables must be installed prior to reach your equipment. Make sure to confirm furniture delivery dates in writing.
  • It's best to hire an experience contractor regardless of the size of your company. TELX has been relocating companies since 1986. From start to finish our company has a reputation of meeting or exceeding customers expectations of their cabling needs. Our relationship begins with a no-cost site survey and free consultation, followed with a quote, typically within one to two days. We are proud to claim that we never failed an inspection or missed a deadline of when the phones needs to go live.